San Bernardino Countywide Plan

When the County of San Bernardino set out to update its general plan, it chose PlaceWorks to help create a web-based “complete county” plan that covered all county services and decision making. To engage residents in formulating a vision for the county, prioritizing goals, and working with the plan online demanded a herculean outreach effort that included dozens of unincorporated communities spread across 20,000 square miles. PlaceWorks facilitated more than 80 public meetings with residents and stakeholders in these communities—workshops, briefings, study sessions, and hearings—and coordinated with local, regional, state, and federal agencies and organizations. PlaceWorks also designed a project website for meeting schedules and latest updates, along with other online engagement tools, such as surveys.